FAQS

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Eco-solvent printers are built for cost-effective outdoor signage and banner printing using solvent-based inks, while UV roll-to-roll printers cure ink instantly with UV light, allowing print on a broader range of flexible substrates with faster turnaround and no off-gassing wait time.

Our SwissQprint and Mutoh UV flatbed printers are built specifically for rigid and specialty substrates such as acrylic, wood, metal, and glass, making them suited for signage, décor, and industrial print jobs.

Yes, we offer both roll-to-roll and flatbed cutters, which can be paired with your printer setup for print-and-cut workflows in signage and packaging production.

Our Mutoh dye-sub printers are built for transferring designs onto polyester and textile substrates using heat, giving vibrant, durable results suited to soft signage, apparel, and home furnishing applications.

Yes, Uniontech 3D printers are used for prototyping, engineering models, and small-batch manufacturing, supporting industries like product development and AEC.

Yes, our roll and flatbed scanners are built for high-resolution scanning of large-format and archival materials, including options for book scanning.

We're an authorised partner for SwissQprint, Mutoh, HP Pagewide , Uniontech and Summa, alongside finishing equipment brands like Kala and scanners under Contex.

SwissQprint is known for high-precision UV flatbed printing with strong color consistency, and as an authorised partner, we back it with local stock, technical support, and service engineers. Also our has been voted the best and most sold UV flatbed in Europe for many years with reliability and works for more than a decade.

Yes, Mutoh's range spans UV flatbed, dye-sub textile, and other wide-format applications, so the right model depends on whether your priority is signage, textile, or mixed-use production.

Yes, Summa cutters can be purchased as standalone finishing equipment or integrated into a combined print-and-cut workflow.

ONYX is built around accurate colour management and predictable RIP output, while CALDERA focuses more on workflow automation and reducing manual production steps. The right fit depends on whether your priority is colour precision or production efficiency.

Vertelith is Mutoh's verification and proofing software, designed for businesses that need compliance-grade quality assurance and certified consistency in their output, particularly useful for regulated or high-spec print jobs.

Most of our RIP solutions, including ONYX and CALDERA, support a wide range of printer brands beyond what we sell, but it's best to confirm compatibility with your specific model before purchasing.

Not necessarily. Many RIP packages are licensed to support multiple printer models, so an upgrade may only require a licence or settings update rather than a full new purchase.

Photoprint is geared toward streamlining day-to-day print production and workflow automation, similar in purpose to CALDERA, and is often chosen based on existing workflow preferences.

We keep core consumables, including inks and graphics media, in regional warehouses across Singapore and Malaysia, so most orders ship without waiting on international imports.

We supply eco-solvent, dye, UV-curable, and pigment inks, covering a range of substrates and durability requirements.

Yes, genuine spare parts can be ordered independently of any service plan, whether for routine maintenance or unexpected repairs.

Yes, our plotter paper range covers CAD and architectural printing specifically, separate from our signage and display graphics media line.

In-stock consumables typically ship faster given our regional warehousing, while special-order hardware or less common media may take longer depending on supplier lead times.

We handle full installation and training as part of our hardware support, not just the equipment sale, so your team is set up to run it properly from day one.

You can reach our service engineers directly for troubleshooting and repair support, backed by local spare parts stock to reduce downtime.

We offer both certified maintenance and repair support, which can be arranged based on your equipment's usage and your business's operational needs.

Yes, our service and spare parts support continues beyond the initial warranty period for as long as you own the equipment.

You can request a live demo through our website's contact form, by phone, or by scheduling directly with our product specialists.

Yes, operator training is included as part of our installation process to help your team get up to speed on new hardware.